Refund Policy

Effective Date: 01 January 2026

Marriage Biodata Creator (“we”, “our”, “us”) operates the website www.marriagebiodatacreator.com. This Refund and Cancellation Policy explains the terms under which refunds, cancellations, and related requests are handled for our digital services.

By purchasing or using any paid service on our website, you agree to this Refund and Cancellation Policy.

Nature of Services

Marriage Biodata Creator provides digital services, including online tools and features for creating, customizing, and downloading marriage biodata. These services are delivered electronically and are considered non-tangible and non-returnable once accessed or used.

Refund Eligibility

Due to the nature of digital products and instant service delivery, refunds are generally not provided once:

  • A biodata has been generated, customized, downloaded, or accessed
  • A paid feature or premium template has been unlocked
  • A digital file (PDF or similar format) has been successfully delivered

However, a refund may be considered in the following limited circumstances:

  • Payment was deducted multiple times due to a technical error
  • The service was not delivered due to a system failure attributable to us
  • A payment was made but the user was unable to access the purchased service despite reasonable attempts

All refund requests are reviewed on a case-by-case basis.

Non-Refundable Situations

  • Refunds will not be issued in the following cases:
  • Change of mind after purchase
  • Incorrect or incomplete information entered by the user
  • User dissatisfaction based on personal preferences
  • Failure to use the service after successful purchase
  • Issues arising from unsupported devices, browsers, or internet connectivity

Cancellation Policy

Since our services are delivered instantly and digitally, cancellations are not applicable once a purchase is completed. Users are advised to review all details carefully before making a payment.

Refund Request Process

To request a refund, users must contact us within 7 days of the transaction by sending an email to help@marriagebiodatacreator.com with the following details:

  • Registered email address
  • Transaction ID or payment reference number
  • Date of payment
  • Reason for refund request
  • Incomplete or delayed requests may not be considered.


Refund Processing Time

If a refund is approved, it will be processed using the original payment method. Refunds are typically completed within 7 to 10 business days, depending on the payment gateway or bank processing timelines.

Chargebacks and Disputes

Users are encouraged to contact us before initiating any chargeback or payment dispute. Unauthorized chargebacks may result in account suspension or restriction of future access to our services.

Changes to This Refund Policy

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions or concerns regarding this Refund and Cancellation Policy, you may contact us using the details below.